Services
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Strategic
provides you with the peace of mind, security and freedom to
concentrate on managing your organization - not your computer
system. Whether you a are a start-up company or an established
corporation, SMS offers the most convenient and
comprehensive services for all your information technology
needs.
Service Plans
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SMS has a
number of flexible service options to suit most any
organization. These plans include on-site & remote support
24x7x365 and keep your network running smoothly around the
clock. Each plan is also backed by our world-class technical
engineers, all of whom are Trained and Certified Professionals.
Small
Business Prepaid Service Contracts
If you're office has 1 - 15 employees, a prepaid SMS service
contract is a perfect fit. Simply pre-purchase a number of
prepaid service hours, and SMS will provide contractual support.
Not only will you pay a reduced hourly rate for our IT services,
you will also receive immediate response to critical business
issues (i.e. server down, no e-mail, etc).
Small and Medium Business Monthly Contracts
If
your business does not have a full time IT staff, a monthly SMS
contract gives you a professional, enterprise level, full-time
IT support staff at less than half the cost of a full time
IT support professional (not including taxes, vacation, holiday
pay, payroll expenses & more). For business with IT
deparments, SMS can work along side your technical staff to
provide custom-critical support for major issues and assist with
project implementations. We can even provide turn-key
implementations, including training, on new software and
applications.
Enterprise Level Support Contracts
Our
Enterprise/Corporate Support Plans include support targeted at
specific line-of-business applications. We are specialists
in deployments of applications like Citrix, Terminal Services,
Microsoft Exchange (2000, 2003, 2007) and more. SMS also
offers Critical 24x7x365 Support for your specific
line-of-business application. For example, our Microsoft
Exchange Business Critical Support package manages response and
resolution to all issues pertaining to your business messaging
system.
